Refund policy

At Movie Mode, we want your order to feel like the good kind of ending — the one where everything arrives right, fits the moment, and is ready for movie night.

If something goes wrong with your order, we’ll do our best to make it right.

We offer refunds for:

• Items that were sent incorrectly
• Damaged or defective products

Refund requests must be made within 30 days of the purchase date.

To request a refund, please contact us at support@themoviemode.com with your order number and a brief description of the issue. Photos may be requested for damaged, defective, or incorrect items so we can review the problem and resolve it as quickly as possible.

Please note that this Refund Policy may be updated at any time without prior notice. For the most current version, please contact us at support@themoviemode.com.

For best long-term wear, please follow the washing and care instructions provided with your purchase.